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Inspiring buyers by showing them what home can feel like.

AUSTIN, TEXAS

(512) 596.2922

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LUXURY Home staging

SHOPPE

LUXURY Home staging

Looking to learn more about how home staging
with Birch & Brass works? See below for answers
to our most commonly asked questions.

FAQ'S

productS & inventory

01

orders & processES

paymentS & billing

02

03

delivery & installation

04

We have an extensive inventory that grows weekly, all stored within our expansive warehouses. We have all of the furniture items, decorative accessories, and artwork needed to stage your home.

How much inventory do you carry?

product & inventory

We don’t offer any hourly rentals, but feel free to reach out for us about single-day rentals.

Do you offer short term rentals?

We select all of the items to stage your home since we are being hired for our design expertise. Our goal is to attract your ideal buyer, so we thoughtfully choose items with a particular style + complimentary color palette to ensure your entire property is cohesive.

Can we select our own items?

Our inventory includes transitional, modern, and contemporary items. We also love to throw in unique vintage details here and there. While we offer many different styles, you’ll see that our styling aesthetic is still similar from project to project.

Do you accommodate all design styles?

Absolutely! If a home buyer wants our items to remain in their home after closing, our furniture is available for purchase. Pricing is at retail rates and we can send over an invoice for any requested items.

Can we purchase the items in a staged home?

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Email us via our contact form or give us a call and we’ll be happy to chat through some details about your home. From there, we will send out a preliminary quote. If this works within your budget, we’ll schedule a walkthrough to view your home in-person and will send a final quote afterward.

I want to work with you. How do I get a quote?

orders & process

Yes. The consultation allows us to measure your space and ensure we bring the correct sized furniture and artwork. We also like to ensure that any pieces we’re bringing will fit through stairwells and hallways. Furthermore, we can address any concerns you may have about the home, such as trying to spruce up any awkward spaces.

Do you require a walkthrough for every home?

Our light home staging package starts at $1,500. With this service, we bring in ample accessories and artwork to make your home look picture-perfect for buyers. We don’t include any of our furniture in light home stagings.

*Our in-house photographer isn’t available for light home staging clients.

I have plenty of my own furniture, but I’d like you to add in details and accessories. What does this cost?

Our minimum home staging starts at $2,000. Fees increase based upon the square footage of the home and any additional spaces you stage, such as an outdoor patio.

Our in-house photographer can be hired to take photos for your listing.

What's your minimum order for staging?

We require only a single month contract for our home staging projects. Multi-month commitments can be made at a discounted rate, if you prefer.

How long do I need to rent the items for?

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Yes! If your property doesn’t sell within the initial month, you can extend your contract for an additional month. Your credit card on-file will be automatically charged your rental rate, once we receive your written notice that you’d like to extend.  

We allow up to two monthly extensions, for a maximum of three months. 

Can I extend my order if my home doesn't sell in the first month?

The more notice we have, the better. We typically need one week’s notice so that we can view your property, receive a signed contract, pull + prep the items, and then schedule your installation. While we can accommodate orders with less notice, your ideal installation date may be unavailable.

How far in advance do I need to book?

We can’t wait to work with you! Once you approve our quote, you’ll digitally e-sign the contract and agree to our terms & conditions. You can then process payment online to secure your installation date. 

Your order will not be scheduled in our delivery calendar until a signed contract and payment has been received. 

I'm ready to work with you. How do I secure my installation date?

payment & billing

We accept all major credit cards.

What method of payment do you accept?

No, we require all payments to be made in-full upfront. 

Can I pay out of escrow?

We will email you one week prior to the expiration date of your current contract to find out if you’d like to move forward with another month of staging or if you’d like us to pick up our rentals. If we don’t hear back from you, we will assume you wish to keep your home staged and you will be automatically charged for the second month on the renewal date.

Will you automatically bill me for the second month?

Congratulations on selling your home quickly! Sorry, but no refunds are offered if your home sells earlier than expected. 

Can I be refunded if my house sells before the end of the month?

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We will provide you with a window for our arrival time and a point-of-contact from our team a few days prior to your installation.

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What time will you arrive for installation?

The duration of time depends on the size of your home, but we offer single-day installations for all properties.

How long does an installation take?

Our in-house photographer can be hired for an additional fee to photograph your home after we complete the staging. Photos are taken either the day of the installation or the following day. We will edit the images quickly so that you have them ready for use in your listing.

Can you photograph my home?

Once we receive your signed contract and payment, we’ll send along an email detailing all of the next steps.

How can I prepare for the installation?

No other contractors or cleaning crews can be on-site while we install. This ensures we’re able to complete your staging in the time we’ve allotted ourselves and that we aren’t waiting on others to finish their work so that we can stage.

If contractors or cleaning crews are on-site, we reserve the right to reschedule for a future date once all work has been completed. An additional delivery fee will be charged to the card on-file to cover the additional expenses incurred for your re-delivery.

Can I have contractors work while you're staging?

We offer installation and teardown Monday through Friday. We don’t offer any staging services on the weekend. Sorry, we cannot make any exceptions to this rule.

Do you install/tear down during the weekends?

We require at least seven day’s notice in order to ensure we can tear down on your preferred date. Any requests made with less notice may be provided with alternative pick up dates if our schedule is already full.

How far in advance do I need to let you know I want the rentals picked up?

delivery & installation

request a quote  >

Let's make your house a home. Together.

Give us a call or email us so we can chat through your needs. Then, we'll send you a preliminary home staging proposal your way.

01

reach out

We'll come out to your house to talk through which rooms you'd like to stage, discuss your ideal buyer, address any concerns, and take measurements.

02

schedule a site visit

We'll send along an updatedproposal after your site visit. Once approved, you'll e-sign the contract and make your payment online. From there, we'll schedule yourinstallation date on our calendar.

03

book your staging

We'll work behind-the-scenes to select the furniture that will appeal to your ideal home buyer.

04

design

Our crew will show up at the agreed upon timeframe and transform your house. The entire staging process will take only a single day, so your house will be photo-ready and ready to list on the market quickly.

05

installation day

You'll provide us with written notice via email when you're ready for us to collect our pieces. From there, we'll return to your house and gather all of our rentals. Congratulations on selling your house!

06

tear down

How Staging Works